I feel like I really need to say something at this point since my last experience was pretty bad. To start off, the technician was very unfriendly and aggressively grabbed and rubbed my entire face to wake me up when I accidentally fell asleep during my session. Aside from that, she did a poor job with refills. Not noticing it at first after my session due to her rushing me off the bed so that she can see her next client- but I ended up leaving with clumps of glue in between my lashes. My eyes feel really uncomfortable when I close them ever since and I’m hesitant to go back to get them removed and risk another bad experience. Side note- I had my lashes removed here by the front desk person and she got the solution in both my eyes. My eyes were red and inflamed for 3 days.. I shouldn’t even have come back after this experience but I really liked fluffy lashes early on and wanted to give them a second chance- so unfortunate.